J J Septic Services at Vista, Vista, California.

These guys SUCK! DO NOT USE! If I could give them no stars I would, but the system makes you choose at least one. Service technician was rude and gave wrong information regarding code requirements of our septic system. Service Manager Scott also gave me old San Diego County code information that was incorrect. We verified with the code requirements with the County of San Diego. When I explained our situation and asked for a partial credit, Service Manager Scott said "he does not have to work with people like me". Really? You call that Customer Service!

Our septic tank needed to be pumped so I uncovered the lids and looked inside. To my surprise the first tank had a blanket of baby wipes about 6"-9" thick. We don't use baby wipes. Our septic had been pumped at the time of escrow by Abbott septic service, but apparently they didn't bother to deal with the baby wipes. I called JJ septic and by chance the owner/president answered and I explained the problem. He said they could take care of it and clean them out. The guy that arrived was Dan and he looked at it and said he'd do his best, not exactly what I was told but I went ahead. He got it completely clean/empty! All the baby wipes gone and I'm a happy camper!!!!!